Very lifelike!
It looks amazingly like a real wood fire in our fireplace. It's easy to install, as long as your fire box is big enough, and you have a nearby electrical outlet. This "deluxe" model DFI2310 differs from the standard model DFI2309 by having a larger, brighter, even more realistic flame, for a somewhat higher price. The heaters can be turned off completely, for when it's warm, but you want that cozy fireplace ambiance.
On the "needs improvement" end, the remote control only turns the insert on and off; it does not control the optional heating elements, which can only be turned on or off at the unit itself. Mine arrived with all switches "on" so I got heat as soon as it was plugged in. It would be better to ship with all switches set to "off."
Also, there's no crackle or pop sound, so if wood fire sounds are important to you, this is not the electrical insert for you. However, if crackles and pops aren't that important to you, and you're looking for a very...
Great product!
I'm writing this review because of how helpful I found other reviews before buying this fireplace. I did my homework, reading some 150+ reviews and watching Youtube videos of people's Dimplex fireplaces, before deciding on this model and it paid off! This is probably the best electric fireplace out there for the money (if there's a better one I can't afford it anyway!) I very happy with it and everyone who comes to my house thinks it looks very real (they all knew I bought a fake one so I'm still waiting to "fool" someone who doesn't know!) CSN (the company that provides the fireplace) has the BEST customer service dept to call. Whenever I called, I got someone different and they were ALL very nice and helpful.
The fireplace flames look as real as you can get, so real sometimes you think you hear crackling! It does make a slight whirring kind of sound (motor?) but you can only hear it in a quiet room (no TV, etc) and only if you're really listening for it. But it is an...
Cozy fireplace feel with no mess
For many years in the winter months, especially at Christmas time, I have made a real fire in our fireplace to get that cozy "focal point of the room" feel. Which is great, except for the work involved buying the firewood, trying to get the kindling to light, adding more wood when necessary, and of course the long and dirty cleanup the next day. What if I could click a button on a remote to obtain the same result, and then click a button to turn it off, with no cleaning ever required? Well now I can.
This insert is a perfect fit for my fireplace and is bright enough and visible even behind the glass and metal gauze doors. While the "flames" are not 100% realistic, they are extremely effective in getting the effect I was looking for. And it is a sheer joy to be able to turn the unit on and off with the small, simple remote as needed.
This insert also has the ability to generate heat, but I have never used it for this purpose. Note that the "heat" option cannot be...
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